Cisco’s ThousandEyes, known as the “Google Maps” of the internet, has recently announced the launch of new artificial intelligence-powered features that promise quicker prediction and diagnosis of internet outages and disruptions. This technology, called Digital Experience Assurance (DXA), aims to revolutionize how customers can proactively address network issues, moving beyond mere monitoring to predictive intelligence.
The new DXA technology from Cisco ThousandEyes enables businesses using their networking solutions to automatically detect and act on network quality issues. By leveraging AI, customers can anticipate and resolve potential disruptions before they impact users, ultimately enhancing overall digital experiences. Vice President and General Manager of ThousandEyes, Joe Vaccaro, highlighted the significance of DXA in providing forward intelligence to address infrastructure issues promptly.
Vaccaro emphasized the evolution of digital experience assurance beyond traditional metrics and monitoring towards a closed-loop system that offers comprehensive visibility and automated remediation. DXA empowers organizations to correlate, analyze, diagnose, predict, optimize, and remediate network challenges with minimal manual intervention, thereby improving operational efficiency and user satisfaction.
Cisco ThousandEyes’ platform benefits from over 650 billion daily measurements gathered worldwide, offering unparalleled insights into network performance and resilience. The company is committed to providing businesses with visibility into both internal and external environments, including on-premises networks and cloud infrastructures. By integrating AI into its monitoring and predictive capabilities, ThousandEyes aims to streamline the detection and resolution of network disruptions, reducing response times and resource requirements.
In addition to DXA, Cisco ThousandEyes teased the upcoming launch of a new product that will leverage AI to generate scripts illustrating the status of global ISP, public cloud, and edge service networks. This innovative solution, powered by large language models, seeks to enhance the monitoring and management of complex network ecosystems, offering users valuable insights and automated actions. By automating the task of monitoring and reporting on network performance, Cisco ThousandEyes aims to empower organizations to optimize their digital experiences and infrastructure operations.
The emergence of AI-driven technologies like DXA and upcoming innovations from Cisco ThousandEyes reflects a broader trend in the tech industry towards leveraging artificial intelligence for network optimization and automation. With AI becoming increasingly prevalent in various domains, including internet monitoring and predictive analytics, organizations are exploring new ways to harness the power of machine learning and data insights to enhance their operations and provide seamless digital experiences to users.
Cisco’s ThousandEyes’ introduction of AI-powered capabilities through DXA represents a significant step towards revolutionizing internet monitoring and outage management. By incorporating predictive analytics and automated remediation into their platform, ThousandEyes aims to empower customers with proactive network management tools that can enhance digital experiences and ensure business continuity. As the tech industry continues to embrace AI-driven solutions, the collaboration between AI and networking technologies is poised to drive innovation and efficiency in network operations.
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